THE SPRING SALE IS NOW LIVE | LIMITED TIME ONLY
⭐️⭐️⭐️⭐️⭐️ 2000+ HAPPY CUSTOMERS
HASSLE FREE RETURNS
Have another question?
Do you have questions, comments or just want to share something with us? We'd love to hear from you! Please fill out the form below and our team will get back to you shortly. Our team strives to give you the best service possible and answer all your questions. Typically your message will be responded to within 24 hours.
For immediate assistance, you can also reach us via email at info@officialhalohouse.com. We are always ready to help you and make your shopping experience as pleasant as possible.
Do you have any questions about your order or our products? Please contact our support team at info@officialhalohouse.com
You can usually track your order by: Checking your email for a shipping confirmation with a tracking link. Logging into your account on the store's website and going to "Orders" or "Order History". Copying the tracking number and entering it into the shipping company's website (e.g. Posten, DHL, UPS, FedEx). If you have not received a tracking number within the estimated processing time, please contact customer support for assistance.
We want you to be completely satisfied with your purchase! If you need to return an item, you can do so within 14 days of receipt, as long as it is unused and in its original packaging. Simply contact us and we will guide you through the returns process. Once we receive the item, we will process the refund to your original payment method or offer store credit if you prefer. Return shipping costs may apply, so be sure to check the details in our returns policy.
We accept all major credit and debit cards (Visa, Mastercard, American Express), as well as PayPal, Apple Pay and Google Pay. Depending on availability, we may also offer buy now, pay later options such as Klarna or Afterpay. Your payment is processed securely, and if you experience any issues during checkout, please let us know – we’re happy to help!
If you have a promotional code, you can use it at checkout! Enter the code in the "Discount Code" field before completing your purchase and the discount will be automatically deducted. If the code doesn't work, check for typos, expiration dates, or any conditions, such as a minimum order amount. Still having trouble? Let us know and we'll be happy to help!
Our customer service is available Monday through Friday from 8:00 AM to 6:00 PM.
Average response time: 24 hours.
You can usually track your order by: Checking your email for a shipping confirmation with a tracking link. Logging into your account on the store's website and going to "Orders" or "Order History". Copying the tracking number and entering it into the shipping company's website (e.g. Posten, DHL, UPS, FedEx). If you have not received a tracking number within the estimated processing time, please contact customer support for assistance.
We want you to be completely satisfied with your purchase! If you need to return an item, you can do so within 14 days of receipt, as long as it is unused and in its original packaging. Simply contact us and we will guide you through the returns process. Once we receive the item, we will process the refund to your original payment method or offer store credit if you prefer. Return shipping costs may apply, so be sure to check the details in our returns policy.
We accept all major credit and debit cards (Visa, Mastercard, American Express), as well as PayPal, Apple Pay and Google Pay. Depending on availability, we may also offer buy now, pay later options such as Klarna or Afterpay. Your payment is processed securely, and if you experience any issues during checkout, please let us know – we’re happy to help!
If you have a promotional code, you can use it at checkout! Enter the code in the "Discount Code" field before completing your purchase and the discount will be automatically deducted. If the code doesn't work, check for typos, expiration dates, or any conditions, such as a minimum order amount. Still having trouble? Let us know and we'll be happy to help!
